We take a unique approach to the IT hardware, software, and application products that we represent.
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HELPS KEEP YOU SAFE
Our number one goal is to make sure our clients are satisfied. We strive to build and maintain relationships.
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Don't hesitate to get in contact with us.
Our team is ready to assist you with all of your questions.
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UNTRACEABLE IT FOCUSES ON CUSTOMER SERVICE
UNTRACEABLE IT IS AVAILABLE TO ANSWER YOUR QUESTIONS.
Untraceable IT is 24/7 for us. As a hospital, we are never closed, and neither is Untraceable IT. They have been available for our staff on all shifts with fast response time.
I have had the privilege of doing business with Michelle, Amy, and Dylan for years when I was employed at another establishment. When I came over to Icare Hospital, it was a no-brainer to bring Untraceable IT over as our IT solutions company. They immediately saved us on our monthly IT cost with their very competitive pricing for their service. They have come in and evaluated our systems and have helped us address our critical need areas to better our company with the best bang for the buck solution attitude. Our staff gives Untraceable IT a Big Thumbs up on service and response time!! Thank you Untraceable IT!!
iCare Rehabilitation Hospital
Untraceable IT is hands down the best and most dedicated, expanded and knowledgeable IT company I have worked with in my 25 years of Dental Practice Management.
In the world of Dentistry we are required to be paperless and every aspect of our business 100% depends on our computer systems. If they go down or there are problems we are immediately paralyzed. Dylan our tech, many times knew there were problems and was working on them long before I had been made aware.
The times he was not aware his response to our pleas were immediate, getting us back online fast. Michelle and Amy were fantastic, working with us to keep within our budget while still feeling and being treated like a VIP. There is no better IT company in the DFW area, make the choice of Untraceable IT and you will be able to relax and get back to your business at hand and allow this amazing group of professionals to do what they do better than no other.
Dental Care of Frisco
Untraceable IT keeps us running smoothly and efficiently. The entire staff is dedicated to customer service and is always available to each and every one of our employees.
From the very beginning of our relationship, Michelle, Dylan and Wayne have taken the time to get to know and understand our specific business needs, and continue to add value to the services we offer to our clients. Untraceable is unmatchable.
Johnston Parker & Associates
This company rocks! I’m a real estate agent and all my business is online.
Email, contracts, MLS, website, literally everything. They keep me going flawlessly. They are quick to respond and resolve any issue that may pop up. Now that I have them as part of my team I rarely have issues. They know what they are doing and come up with resolutions quickly. It’s so important to have quality service providers to keep everything running smoothly in a business. I don’t have to think about IT anymore because I know it’s taken care of ...so I can focus on real estate.
LOVED my experience with Untraceable IT! I posted on a Facebook page asking for good computer person to link two office computers together and set up a multi-user QuickBooks.
Michelle responded to my posting, but even went a step further and contacted me. Which is what sealed the deal. A few quick emails back and forth and we were set for the next day. Dylan came out and worked with our office manager to get everything done in the time frame we could afford. I would HIGHLY recommend this company and will use them again as we grow our business.